Small Business SEO Services that Deliver

SEO for Small Business: Supercharge Your Visibility

Thanks for visiting our guide on SEO for small companies. In today’s digital era, possessing a strong online presence is vital for success. Small businesses, particularly, can greatly take advantage of implementing effective SEO strategies to boost their visibility and reach their audience. By optimizing their websites and content, small businesses can improve their search engine rankings, drive organic traffic, and ultimately increase their subscriber base.

In this post, we will explore the significance of best SEO services for small business and how it can be a game-changer for online visibility. We will discuss the impact of SEO, the main difference between small business SEO and local SEO, and why it matters. We will provide practical tips and strategies to assist small organizations maximize their SEO efforts and stand out from the competition.

Important Takeaways:

  • Implementing SEO strategies can significantly improve the online visibility of small companies.
  • Small business SEO is different from local SEO, with unique considerations and approaches.
  • SEO is a long term investment that can generate organic traffic and attract the best audience.
  • Creating compelling and localized content is crucial for engaging with the local audience.
  • Maximizing SERP visibility, building brand awareness, and leveraging reviews are necessary SEO tactics.

Knowing the Impact of SEO on Small Companies

Within this section, we are going to look into the concept of Small Business SEO and explore its effect on small organizations. SEO, which stands for Search Engine Optimization, plays an important role in improving online visibility and driving organic traffic to websites. By implementing effective SEO strategies, small organizations can enhance their online presence and stand out from the competition.

What is Small Business SEO?

Small Business SEO means the optimization techniques specifically tailored for small organizations to improve their visibility on search engines like Google. It calls for optimizing various facets of a web site, like content, keywords, meta tags, and backlinks, to rank higher in search engine results pages (SERPs) and attract relevant organic traffic.

The Main Difference Between Small Business SEO and Local SEO

While Small Business SEO concentrates on improving the online presence of small companies generally, Local SEO is a lot more geographically targeted. Local SEO aims to optimize a business’s online visibility for local searches, helping them reach potential customers within their specific location. While both Small Business SEO and native SEO share common optimization techniques, Local SEO puts more focus on factors like Google My Business profiles, local keywords, and directory listings.

Why SEO is a Game-Changer for Small Companies

SEO has turned into a game-changer for small companies, providing these with an affordable and effective way to contest with larger organizations in the digital landscape. Here are some key main reasons why SEO is vital for small organizations:

  1. Increased Online Visibility: By implementing SEO strategies, small businesses can improve their rankings on SERPs, driving more organic visitors to their websites and increasing their online visibility.
  2. Targeted Audience: SEO allows small businesses to focus on specific keywords and optimize their internet site to bring in the correct audience. It will help in driving relevant traffic that is certainly more likely to convert into customers.
  3. Cost-Effective Marketing: When compared with traditional marketing methods, SEO delivers a cost-effective way for small companies to advertise their products and services to your wider audience.
  4. Long term Growth: SEO is actually a long-term investment that may yield continuous results for small businesses. By consistently improving their SEO efforts, small organizations can maintain and grow their online visibility, resulting in sustained growth.

Overall, Small Business SEO provides the potential as a game-changer for small companies, providing them with increased visibility, targeted audience reach, and expense-effective marketing opportunities. By embracing SEO strategies, small businesses can obtain a competitive edge and thrive inside the digital landscape.

Importance of Google Business Profile for Local Visibility

In today’s digital era, using a strong online presence is essential for small companies seeking to thrive. One powerful tool that will significantly enhance a small business’s local visibility is a Google Business Profile.

A Google Business Profile is a free listing that appears whenever people hunt for businesses on Google or Google Maps. It provides essential information regarding your business such as address, phone number, website, business hours, and customer reviews.

Optimizing your Google Business Profile could have a significant influence on attracting local customers. Whenever people hunt for services or products in their area, having an optimized and updated profile increases the likelihood of your business being featured prominently within the local search results. This heightened visibility can drive traffic to your web page and ultimately increase conversions and sales.

Additionally, a Google Business Profile enables you to showcase your business in a visually appealing way. You can add photos, videos, and post updates to engage with prospective customers and provide them with a more immersive experience.

Furthermore, customer reviews and ratings play a crucial role in customer decision-making. An optimized Google Business Profile enables customers to depart reviews and ratings, building social proof and credibility for the business. Positive reviews and ratings can attract more customers and differentiate your business from competitors.

To conclude, creating and optimizing a Google Business Profile is important for small businesses seeking to increase their local visibility. By making the most of this free and powerful tool, small companies can enhance their online presence, attract more local customers, and ultimately boost their business.

Strategic Niche Research for Targeted Outreach

To be able to maximize the visibility of small organizations online, strategic market and keyword research plays a crucial role. By identifying relevant keywords, companies can produce targeted outreach campaigns that attract the correct audience and drive organic traffic to their websites.

The entire process of strategic keyword research involves:

  1. Understanding your target audience: Conduct researching the market and develop buyer personas to gain insights in to the preferences, needs, and pain points of your prospective customers.
  2. Identifying industry-specific and site-specific keywords: Use keyword research tools to find keywords which are related to your business and site. These could include long-tail keywords, location-based keywords, and industry-specific terms.
  3. Competitor analysis: Analyze the keywords that the competitors are targeting and identify gaps or opportunities that can help you stand out in the search engine results.
  4. Relevance and look volume: Prioritize keywords that have a high search volume and are relevant to your business. This can ensure that you attract qualified traffic to your web page.

When you have identified the relevant keywords, you can incorporate them into your website content, together with your headings, meta tags, page titles, and in the body of your own text. By optimizing your articles using these targeted keywords, you increase the likelihood of ranking higher in search engine results, making your business more visible to potential prospects.

Benefits of Strategic Market And Keyword Research for Small Businesses
Higher search engine rankings
Rise in organic traffic
Attracting highly relevant leads
Improved sales
Enhanced online visibility and brand recognition

Creating Compelling and Localized Content

One in the key factors in attracting and engaging the local audience is creating compelling and localized content. This can be crucial for SEO companies for small businesses trying to create a strong online presence and connect with their target audience. By centering on topics that resonate with your local audience and incorporating local events and activities in your content, you are able to effectively grab their attention and make a loyal following.

Identifying Topics That Resonate with Your Local Audience

To produce compelling content that resonates with your local audience, it’s necessary to understand their requirements, interests, and preferences. Spend some time to research and identify topics which are highly relevant to your potential audience. Consider conducting surveys or interviews along with your existing customers to gain advice about their concerns, questions, and regions of interest. This will help tailor your articles to meet their expectations and provide valuable information that they find valuable and engaging.

Furthermore, staying current with local news, trends, and events can also help you identify topics that resonate along with your local audience. By incorporating timely and relevant information into your content, you are able to position yourself as a trusted source of information and establish your business as being a go-to authority inside your geographic area.

Incorporating Local Events and Activities in your Content

Local events and activities play an important role in shaping the fabric of a community. By integrating these events into your content, you can create a feeling of connection and relevance with your local audience. Consider writing blog posts, creating videos, or sharing social media updates that highlight upcoming local events and activities. This can not only demonstrate your involvement in the neighborhood but also provide valuable information and entertainment to your audience.

Additionally, consider partnering with local companies, organizations, or influencers to co-create content that showcases local events and activities. This collaboration can help expand your reach and further strengthen your relationship with the local audience. It’s a win-win situation, when you provide valuable content for your audience while supporting and promoting local organizations and initiatives.

Examples of Incorporating Local Events and Activities into Content Creation

Content Type Example
Blog Post “Top 10 Local Events to go to This Summer”
Video “Exploring Local Festivals: A Guide to the very best Food and Fun”
Social Media Post “Join us this weekend in the XYZ Farmers Industry for fresh produce and local artisans. #SupportLocal”

By creating compelling and localized content that addresses the interests and concerns of your own local audience while incorporating local events and activities, you are able to establish a strong connection and foster engagement. This will help your small business stick out and make a loyal subscriber base inside your neighborhood.

Maximizing SERP Visibility Through Effective SEO Tactics

So that you can boost their online visibility and reach a bigger audience, small organizations have to implement effective SEO tactics that can maximize their presence on Search Engine Results Pages (SERPs). This section will explore various strategies and tactics that small organizations can employ to make sure maximum visibility on search engines like google.

One key factor in maximizing SERP visibility is on-page optimization . By optimizing website elements like title tags, meta descriptions, and headers with targeted keywords, small companies can enhance their ranking on search engine results pages. Additionally, creating high-quality and relevant content that is certainly optimized both for users and search engines can further enhance visibility.

Another essential aspect is backlink building . Creating a strong network of high-quality backlinks from reputable websites can not only drive visitors to a small business’s website but additionally signal to browse engines that this website is authoritative and trustworthy. This can result in improved visibility on SERPs.

Along with on-page optimization and backlink building, small businesses should look into other effective SEO tactics like:

  • Creating a user-friendly website with clear navigation and fast loading times
  • Optimizing website images by reduction of file sizes and making use of descriptive alt text
  • Utilizing social media platforms to engage with audiences and drive traffic to their website
  • Implementing local SEO strategies to target specific geographic locations
  • Monitoring and analyzing website performance using analytics tools to distinguish areas for improvement

By implementing these SEO tactics and staying updated with all the latest industry trends, small businesses can improve their visibility on SERPs, reach their audience, and ultimately drive more organic traffic and conversions.

Table: Effective SEO Tactics for Small Companies

Tactic Description
On-Page Optimization Optimizing website elements and content to improve SERP rankings
Backlink Building Acquiring high-quality backlinks from reputable websites to boost website authority and visibility
User-Friendly Website Design Making a website that is easy to navigate, fast-loading, and responsive
Image Optimization Reducing image file sizes and using descriptive alt text for improved search visibility
Social Media Marketing Engagement Using social media platforms to have interaction with audiences and drive traffic to the website
Local SEO Implementing strategies to target specific geographic locations and attract local customers
Website Performance Monitoring Using analytics tools to follow and analyze website performance, identifying areas for improvement

Building Brand Awareness with SEO

In today’s digital landscape, building brand awareness is essential for the success of small companies. One efficient way to achieve this is through strategic SEO strategies. By optimizing their online presence, small businesses can establish brand authority, improve brand visibility, and attract a loyal subscriber base.

SEO plays a crucial role in establishing brand authority. When small businesses consistently produce high-quality, relevant content that aligns making use of their target audience’s needs and interests, they position themselves as experts in their industry. This can help to build trust and credibility, making customers more prone to choose their brand over competitors.

Improving brand visibility is an additional key advantage of implementing SEO strategies. By optimizing their internet site and content for search engine listings, small businesses can improve their visibility on search engine results pages (SERPs). Because of this when potential customers search for relevant keywords or phrases, the business’s website is more prone to appear in the best search engine results.

By appearing in the top search engine rankings, small businesses can attract organic traffic, generate leads, and improve their chances of converting visitors into customers. This increased visibility also helps to amplify brand awareness, as more people are subjected to the business’s name and offerings.

Additionally, SEO can help small organizations attract a loyal client base. When companies consistently deliver valuable content and offer a seamless user experience, they generate positive associations with their brand. This enhances customer satisfaction and encourages repeat business and word-of-mouth referrals.

Benefits associated with Building Brand Awareness with SEO
Establishes brand authority
Improves brand visibility
Attracts a loyal client base

Tailoring Your SEO Strategy for the Niche

In the world of SEO, one size will not fit all. It is important for small companies to tailor their SEO techniques to their respective niches to attain optimal results. By customizing SEO approaches based upon industry-specific needs, small businesses can effectively boost their online visibility and remain in front of the competition.

Customizing SEO Approaches for a number of Small Business Types

Each small business type has its own unique requirements and target market. Customizing SEO approaches involves knowing the specific needs from the business and tailoring strategies accordingly. For example, a store may focus on local SEO and optimizing product listings, while services-based business may prioritize content marketing and testimonials.

By conducting thorough research and analysis of the target market, small organizations can uncover the most efficient SEO tactics that resonate with their niche audience. This can include identifying relevant keywords, optimizing website content, and implementing on-page and off-page optimization techniques.

Analyzing Competitors to boost Your SEO Game

One of the key steps in tailoring an SEO strategy for the niche is analyzing competitors. By studying the SEO tactics and methods used by competitors inside the same industry, small organizations can gain valuable insights and identify areas for improvement.

Competitor analysis helps small businesses be aware of the keywords, content, and backlink profiles which are driving their competitors’ success. These details may then be employed to refine and boost their own SEO efforts. By learning from competitors’ successes and failures, small businesses can optimize their SEO strategies and gain a edge against your competitors inside the digital landscape.

Leveraging Reviews and Social Proof in SEO

In today’s digital landscape, online reviews and social proof play a crucial role in the prosperity of small businesses. Search engines like google like Google consider testimonials and social engagement as important ranking factors. By leveraging reviews and social proof effectively, small companies can significantly enhance their SEO performance and boost their visibility online.

The Impact of Positive Reviews on Search Rankings

Positive reviews serve as a powerful form of social proof that can influence potential customers and search engines. Whenever a small business has a high amount of positive reviews, it signals to search engines the business is trusted and reputable. Because of this, search engine listings may reward the business with higher search rankings, leading to increased visibility and organic traffic.

Generating and Showcasing Social Proof

Small organizations can actively generate and showcase social proof to boost their SEO efforts. Below are a few strategies:

  1. Encourage satisfied customers to depart reviews: Small businesses can ask happy customers to go out of reviews on platforms like Google My Business, Yelp, or industry-specific review sites. These reviews can enhance credibility and get more customers.
  2. Respond to reviews: Engaging with customer reviews implies that the business values customer feedback and cares about client satisfaction. Responding promptly and professionally may have a positive impact on search rankings and customer perception.
  3. Showcase testimonials and endorsements: Small organizations can feature customer testimonials and endorsements on their website or social networking platforms. These testimonials function as social proof and can build trust.
  4. Monitor and manage online reputation: Regularly monitoring and addressing negative reviews or comments is important. Promptly resolving issues will help mitigate any potential negative impact on search rankings and brand reputation.

In Summary

Leveraging reviews and social proof is a vital part of an effective SEO strategy for small businesses. By harnessing the effectiveness of positive reviews and effectively showcasing social proof, small businesses can grow their online visibility, attract more customers, and ultimately drive business growth.

Localizing Your SEO Efforts with Geo-targeted Keywords

Understanding the effectiveness of Local Keywords

To be able to improve your small business’s online visibility, it’s necessary to understand the power of local keywords. Local keywords are search phrases which are specific to a particular geographic location, enabling you to target potential customers in your area. By including these keywords in your website content, you can increase your chances of appearing in local search results and attracting relevant traffic.

When selecting local keywords, it’s important to take into account the unique characteristics of your audience along with your local market. This will help choose keywords that resonate together with your prospective customers and align making use of their search intent. By comprehending the specific terms and phrases that your local audience uses when searching for goods and services like yours, you can optimize your content to fulfill their needs and boost your website’s visibility in local search results.

Integrating Local Keywords into Your Website’s Metadata

Integrating local keywords in your website’s metadata is an efficient method to signal to search engines that your business is relevant to local searches. Metadata means the information which is baked into the code of your web pages and it is not visible to visitors. By optimizing your metadata with local keywords, you are able to provide search engines like google with valuable details about your business’s location and improve your odds of appearing in local search results.

As an example, you can contribute local keywords inside your page titles, meta descriptions, and image alt tags. This helps search engines comprehend the context of the content and hook it up to relevant local searches. When creating your metadata, make sure to include compelling and relevant information that entices users to click your site in search results.

As well as metadata, it’s vital that you incorporate local keywords naturally throughout your website’s content. This consists of your page headings, body text, and image captions. By weaving local keywords seamlessly into your content, you can boost your website’s relevance for local searches and increase your odds of attracting local customers.

By localizing your SEO efforts with the use of geo-targeted keywords and integrating them effectively into your website’s metadata, you can boost your small business’s online visibility and attract local customers who are actively searching for the products or services you are offering.

Image Optimization along with its Impact on SEO Performance

With regards to improving SEO performance for small companies, image optimization plays a crucial role. Optimized images not only enhance the visual appeal of any website but also bring about reduced loading times, ultimately boosting the site’s overall SEO.

Reducing Loading Times with Optimized Images

Long loading times can negatively impact user experience and search engine rankings. By optimizing images, small companies can significantly reduce the time that it takes for their webpages to load. This can lead to better user engagement and increased organic traffic.

There are many techniques for optimizing images:

  • Compressing images without compromising quality: By reducing the file scale of images, companies can ensure faster loading times without having to sacrifice appearance.
  • Utilizing the appropriate image file format: Choosing the right file format, like JPEG or PNG, depending on the image content may help optimize loading speeds.
  • Implementing lazy loading: This method involves loading images only while they are visible in the user’s screen, further improving page load times.

By implementing these optimization techniques, small organizations can produce a better user experience and enhance their website’s overall SEO performance.

Utilizing Alt Text and File Names to improve SEO

Alt text and file names are critical elements for optimizing images and boosting SEO. Alt text provides textual descriptions of images, which not only helps search engines understand the content but in addition improves accessibility for visually impaired users.

When crafting alt text, it is essential to use relevant keywords that accurately describe the picture. This permits search engines like google to associate the image with relevant search queries, improving the likelihood of higher rankings in image search engine results.

In addition to alt text, optimizing file names is incredibly important. When saving image files, small companies should use descriptive file names that incorporate relevant keywords. It will help search engine listings understand the image’s content and increases the overall SEO performance.

By optimizing images through alt text and file names, small businesses can boost their online visibility and get more targeted organic traffic.

Ensuring Mobile Responsiveness for User-Friendly Experiences

In today’s digital landscape, mobile products are becoming the most preferred method for accessing the internet. Being a small business, it is crucial to prioritize mobile responsiveness to provide user-friendly experiences to your audience. Besides it improve the overall usability of the website, it also has a direct influence on your SEO Bangkok performance.

Mobile responsiveness means the ability of any web site to adapt and display properly on different screen sizes and devices. It makes sure that your internet site looks and operations seamlessly, no matter whether it is actually accessed over a desktop computer, smartphone, or tablet.

When it comes to SEO, mobile responsiveness plays an important role in search engine rankings. Search engines, like Google, prioritize websites that offer a mobile-friendly experience to users. Mobile-friendly websites are more inclined to achieve greater rankings searching results, leading to increased visibility and organic traffic.

Optimizing your website for mobile devices involves various factors. Firstly, you need to ensure your website is designed using a responsive web design framework. This enables your website to automatically adjust and adapt its layout in accordance with the unit and screen size it is being viewed on. The material, images, and overall design should be optimized to suit smaller screens without sacrificing quality or user experience.

Additionally, page loading speed is another crucial factor for mobile responsiveness. Mobile users expect fast-loading websites, and slow-loading pages can lead to high bounce rates and reduce search rankings. Optimize your images, minimize CSS and JavaScript, and leverage caching methods to improve loading times on mobile devices.

Usability is essential on mobile devices, and this includes having easy-to-navigate menus and clickable buttons that are suitable for touchscreens. Implementing mobile-friendly features like collapsible menus, larger buttons, and simplified forms can greatly enhance the user experience on mobile devices, leading to increased engagement and conversions.

By ensuring mobile responsiveness to your small business website, you are not only catering to the evolving needs and preferences of your own audience but additionally improving your SEO performance. With more and more users relying on mobile devices to access information, products, and services, providing a user-friendly mobile experience is vital for the success and development of your small business.

Bringing It All Together

SEO is not only a brief-term fix for small companies; it is a long-term investment for sustained growth and enhanced online visibility. By implementing effective SEO strategies, small businesses can improve their online presence, get more targeted visitors, and ultimately increase their revenue.

When it comes to SEO, patience is essential. It will take time for search engine listings to recognize and rank websites according to their optimization efforts. However, the long-term advantages of SEO allow it to be an important tool for small business growth. It allows companies to establish their brand authority, interact with their target market, and remain competitive inside the digital landscape.

Key takeaways for enhancing small business visibility online include conducting thorough keyword research and implementing targeted outreach campaigns. By understanding the needs and preferences of the local audience, you could make compelling and localized content that resonates along with them. Optimizing your website with geo-targeted keywords and ensuring mobile responsiveness will also be crucial for providing a person-friendly experience and improving search engine rankings.

Remember, SEO will not be a one-time task; it will require ongoing effort and monitoring. By consistently monitoring your website’s performance, analyzing competitors, and leveraging reviews and social proof, it is possible to refine your SEO strategy and remain in front of the competition. Having a solid SEO foundation, small organizations can reap the benefits of increased visibility, organic traffic, and sustainable growth.

FAQ

What exactly is Small Business SEO?

Small Business SEO refers to the process of optimizing a small business’s website and online presence to boost its visibility and rankings on search engine results pages (SERPs). It involves implementing various strategies and tactics such as niche research, on-page optimization, and link building to bring in more organic traffic and potential customers.

What is the difference between Small Business SEO and native SEO?

While Small Business SEO concentrates on enhancing the overall online visibility of a small business, Local SEO specifically targets optimizing a business’s presence in local search engine results. Local SEO emphasizes geo-targeted keywords, optimizing a Google Business Profile, and leveraging local directories to bring in customers in a specific geographical area.

The reason why SEO a game title-changer for small companies?

SEO is a game-changer for small organizations since it levels the playing field and allows them to compete with bigger brands. By implementing effective SEO strategies, small businesses can improve their visibility, attract targeted organic traffic, and make brand authority inside their industry. This might lead to higher web site traffic, better lead generation, and ultimately, increased sales and revenue.

What is the importance of having a Google Business Profile for small organizations?

Possessing a Google Business Profile is crucial for small companies as it enhances their local visibility and credibility online. A Google Business Profile provides essential information including business hours, contact details, and testimonials. Optimizing this profile ensures that small companies show up in local search engine results and make a positive impression on prospective customers.

How could strategic niche research benefit small organizations?

Strategic niche research helps small organizations identify by far the most relevant and valuable keywords for their industry, audience, and business goals. Through the use of these keywords in their website content, blog posts, and other digital marketing efforts, small companies can have more organic traffic, increase their search engine rankings, and enhance their likelihood of converting visitors into customers.

Just how can small organizations create compelling and localized content?

Small companies can produce compelling and localized content by identifying topics that resonate making use of their local audience and incorporating local events and activities to their content creation. This consists of addressing local interests, highlighting community involvement, and showcasing unique aspects of the local area inside their blog posts, articles, and social media marketing content.

What exactly are some effective SEO tactics for maximizing SERP visibility?

Some effective SEO tactics for maximizing SERP visibility include on-page optimization techniques like optimizing meta tags, headings, and URL structures, building high-quality backlinks from authoritative websites, creating engaging and shareable content, and optimizing website loading speed. These tactics help small companies achieve greater rankings on search engine results pages and get more organic traffic.

How can small businesses build brand awareness with SEO?

Small organizations can build brand awareness with SEO by establishing brand authority through high-quality content creation, enhancing brand visibility through local SEO efforts, and attracting a loyal customer base by consistently delivering value and meeting customer needs. SEO helps small organizations interact with their target audience, increase brand recognition, and ultimately, grow their brand presence online.

How could small organizations tailor their SEO strategies for different business types?

Small companies can tailor their SEO techniques for different business types by understanding industry-specific needs and analyzing competitors. This involves conducting thorough consumer research, identifying target keywords, and customizing SEO approaches depending on the unique requirements and goals in the specific business niche. Additionally, analyzing competitor strategies can offer valuable insights for optimizing SEO efforts.

Just how can small organizations leverage reviews and social proof in SEO?

Small companies can leverage reviews and social proof in SEO by generating positive reviews from satisfied customers, answering reviews to demonstrate engagement and trustworthiness, and showcasing these reviews on their site and other online platforms. Positive reviews and social proof not only boost search engine rankings but additionally instill trust and confidence in prospective customers, ultimately causing increased conversions and business growth.

The reason why localizing SEO efforts essential for small organizations?

Localizing SEO efforts is essential for small companies because it enables them to target specific geographic areas and attract relevant local customers. This involves using geo-targeted keywords, optimizing local directories and listings, and tailoring website content to address the unique needs and preferences of the local audience. By concentrating on local SEO, small organizations can increase their visibility and competitiveness in the local market.

How exactly does image optimization impact SEO performance for small companies?

Image optimization plays a significant role in improving SEO performance for small businesses. By optimizing images for webpages, such as reducing file sizes and looking after appropriate dimensions, small businesses can improve website loading times, enhance user experience, and enhance their likelihood of ranking higher on search engine results pages. Additionally, utilizing relevant alt text and descriptive file names for images can further boost SEO visibility.

Why is ensuring mobile responsiveness important for small business websites?

Ensuring mobile responsiveness for small business websites is crucial because progressively more users access the internet through mobile devices. Mobile-friendly websites improve user experience, reduce bounce rates, and increase the chances of higher search engine rankings. Optimizing websites for mobile devices improves the overall SEO performance for small companies so it helps them attract and retain mobile users as prospective customers.